Shipping policy
1. Shipping Methods: We offer several shipping methods to accommodate your needs:
- Standard Shipping: Orders are typically processed and shipped within 1-2 business days. Delivery times vary depending on destination but generally range from 3-7 business days.
- Express Shipping: For those who need their orders expedited, we offer express shipping options with delivery within 1-3 business days.
2. Shipping Rates: Shipping rates are calculated based on total cost your order and the shipping method selected. Rates will be displayed during the checkout process before you finalize your purchase.
3. Free Shipping: We offer free standard shipping on orders over a certain amount. This offer is valid for orders shipped within the contiguous United States.
4. International Shipping: We currently only ship within the United States. Unfortunately, we do not offer international shipping at this time.
5. Order Tracking: Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on our website or through the carrier's website.
6. Order Processing: Orders are typically processed and shipped within 1-2 business days after payment confirmation. Please note that orders placed on weekends or holidays will be processed on the following business day.
7. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
8. Shipping Delays: While we strive to deliver your orders in a timely manner, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays. We appreciate your patience and understanding in such situations.
9. Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
10. Contact Us: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@junowellness.com or 703-775-4000. Our friendly team is here to assist you.
Note: This shipping policy is subject to change without prior notice. Please refer to this page for the most up-to-date information regarding our shipping practices.
